Retail Operations Manager

4 weeks ago


Merthyr Tydfil, Merthyr Tydfil, United Kingdom Iceland Full time
About the Role

We are seeking a highly motivated and experienced Supervisor to join our team at Iceland. As a Supervisor, you will play a key role in delivering exceptional customer service and driving sales in store.

Key Responsibilities
  • Manage store availability and ensure seamless customer experience.
  • Drive sales growth and implement effective sales strategies.
  • Provide exceptional customer service and support to the store team.
  • Implement and maintain store policies and procedures.
  • Celebrate team successes and recognize individual contributions.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team to achieve business objectives.
  • Strong problem-solving and decision-making skills.
  • Commitment to delivering exceptional customer service.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
About Iceland

Iceland is a fair and ethical retailer that values its people and the community. We are committed to making a positive impact and creating a great place to work. If you are passionate about retail and customer service, we would love to hear from you.

We are an equal opportunities employer and welcome applications from diverse candidates.



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