Aesthetic Clinic Coordinator

1 week ago

London, Greater London, United Kingdom Mallucci London Full time

Mallucci London is a state-of-the-art, high-end cosmetic and aesthetic clinic, founded by a renowned plastic and cosmetic surgeon. Our multidisciplinary clinic in central London offers cutting-edge, innovative techniques for both surgical and non-surgical treatments, and features a fully equipped operating theatre.

We pride ourselves on recruiting highly skilled professionals who are experts in their fields and committed to delivering exceptional standards of care and experience to our clients.

Key Responsibilities:

  • Handle patient enquiries in a polite and professional manner, maintaining exceptional standards and representing the brand.
  • Develop a comprehensive understanding of all aesthetic treatments performed at our clinic, to provide informative and knowledgeable support to clients.
  • Resolve a wide range of enquiries in accordance with established processes, procedures, and policies, with the objective of providing a seamless client experience.
  • Work within the clinic's guidelines, policies, and ethos, adhering to the highest standards of professionalism and integrity.
  • Be well-presented at all times, adhering to the Mallucci London uniform and infection control policy.
  • Exhibit excellent phone manner and communication skills, remaining calm under pressure and able to multitask.
  • Communicate effectively and confidently, with a strong command of the English language.
  • Work independently or with minor supervision in a fast-paced environment, demonstrating a self-starter approach and ability to adapt to changing circumstances.
  • Proficiency in Microsoft Office is required.
  • Aesthetic experience is preferred but not essential.

Additional Benefits:

  • Commission pay
  • Employee discount
  • Referral programme

Working Hours:

  • Monday to Friday
  • Weekend availability

Location:

  • London, SW3 2EA

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