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Senior Technical Support Engineer

3 months ago

Bath, Bath and North East Somerset, United Kingdom Tria Recruitment Full time

Senior IT Technician

Salary Range: GBP28,000 - GBP30,000

Location: Onsite

Tria Recruitment is proud to represent a distinguished organization that emphasizes integrity, spirit, and resilience. They are currently seeking a Senior IT Technician to enhance their enterprise-level IT team.

In the role of Senior IT Technician, you will be responsible for delivering both remote and onsite assistance to clients via a ticketing system, ensuring that incidents and service requests are addressed promptly and effectively. This position offers exposure to a diverse array of technologies, providing an excellent opportunity for professional growth and skill enhancement.

Key qualifications include:

  • Strong customer service abilities
  • Background in a technical support position, preferably at 1st/2nd line
  • Familiarity with Active Directory, Windows technologies, and hardware

Additional advantageous skills:

  • Proficiency with the Google business software suite
  • Experience in supporting MAC and Apple devices

If you are interested in this opportunity, we encourage you to consider applying.