Patient Services Assistant

4 weeks ago


Scarborough, North Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a highly motivated and caring individual to join our team as a Patient Services Assistant. This is an exciting opportunity to work in a dynamic and supportive environment, providing high-quality care to our patients.

Key Responsibilities

As a Patient Services Assistant, you will be responsible for supporting the nutrition needs of patients, including:

  • Assisting patients at mealtimes and helping them with food where appropriate
  • Working alongside nursing staff to promote 'first a drink', helping patients with drinks to support hydration
  • Supporting patients to complete their menus, offering help as required and ensuring that the correct menus are ordered
  • Completing food and fluid charts and escalating concerns to nursing staff
  • Keeping nutrition boards up to date

About Us

York and Scarborough Teaching Hospitals NHS Foundation Trust is a leading healthcare provider in the region, committed to delivering high-quality care to our patients. We offer a range of benefits to our staff, including access to the NHS Pension Scheme, 27 days holiday rising to 33 days, and a generous relocation package.

Person Specification

We are looking for someone who is able to work alone and as part of a team, with previous experience of working with people and basic IT skills. You will also need effective oral and written communication skills and the ability to prioritise work of self and others.

What We Offer

We offer a range of benefits to our staff, including access to the NHS Pension Scheme, 27 days holiday rising to 33 days, and a generous relocation package. We are committed to supporting our staff in their careers and offer a range of learning and development opportunities.



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