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Residential Lettings Specialist

3 months ago


Banbury, Oxfordshire, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time
Job Overview

Position: Lettings Consultant

Salary: £28-30k + discretionary annual bonus

DiSRUPT Recruitment Agency | B Corp is proud to partner with a prominent UK residential property investment firm in search of a dedicated Lettings Consultant. This is a permanent role that offers a chance to contribute to a thriving sector.

The ideal candidate will have the flexibility to travel across various locations, ensuring that all areas are effectively serviced. A clean driving license and personal vehicle are essential for this position.

If you are passionate about making a difference in the housing market and are eager to be part of a forward-thinking organization, this role is tailored for you.

Key Responsibilities

As a Lettings Consultant, you will play a crucial role in delivering outstanding customer service. This position is perfect for someone looking to advance their career in a rapidly expanding business. Your primary responsibilities will include:

  • Managing the online promotion of available properties in collaboration with the Marketing Manager, ensuring that listings are current and accurate.
  • Serving as the initial point of contact for potential clients, promptly addressing inquiries and scheduling viewings.
  • Facilitating property viewings and negotiating offers with prospective tenants to drive occupancy.
  • Overseeing the progression of tenancy applications, including necessary checks and documentation.
  • Enhancing customer retention through proactive renewal discussions and negotiations.
  • Maintaining accurate records and data related to all lettings activities.
  • Collaborating with third-party agents as needed.
  • Assisting the Head of Lettings with rental market appraisals.
  • Meeting operational KPIs, including occupancy rates and customer satisfaction metrics.
  • Providing regular updates on lettings performance to the Head of Lettings.
  • Performing additional duties as assigned.

Candidate Profile

The successful candidate will possess:

  • Experience in real estate and residential lettings, preferably in BTR/PRS.
  • Exceptional customer service and communication skills, both verbal and written.
  • A proactive and enthusiastic approach to the industry.
  • Strong organizational skills and the ability to work independently.
  • Competence in presenting and interpreting information clearly and professionally.
  • A collaborative spirit, capable of motivating and inspiring team members.
  • Innovative problem-solving abilities, with a focus on effective resolutions.
  • A commitment to confidentiality regarding sensitive information.
  • A desire for professional growth within a rapidly evolving company.