Leisure Operations Team Leader

4 weeks ago


Hertfordshire, United Kingdom Village Hotels Full time
Leisure Operations Team Leader

We're seeking a highly motivated and organized individual to join our team as a Leisure Operations Team Leader. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our leisure facilities.

Key Responsibilities:
  • Manage the poolside and gym floor operations to ensure a high level of member satisfaction
  • Develop and implement efficient processes to improve member experience and operational efficiency
  • Lead and motivate a team of fitness fanatics to deliver exceptional customer service and seamless operations
  • Collaborate with the Leisure Club Manager to achieve business objectives and drive revenue growth
  • Ensure compliance with health and safety regulations and company policies
What We Offer:
  • Complimentary full leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of well-being and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days
  • Excellent reward and recognition incentive schemes
  • Monthly well-being programme for all employees
  • Anniversary rewards for key milestones of service
  • Holiday purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme

We're looking for someone who is passionate about leisure and fitness, has good knowledge and experience of leisure operations, and is motivated to deliver exceptional member experiences. If you're a natural leader with a drive to succeed, we'd love to hear from you



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