Electrical Engineer

2 days ago

Liverpool, Liverpool, United Kingdom SIM Switchgear Full time
Job Title: Field Services Engineer

At SIM Switchgear, we're a team of specialists, electrical and mechanical engineers and consultants. As a Field Service Engineer, your primary role will be to ensure the safe execution of all Service related Projects.

Key Responsibilities:
  • Fielding enquires from existing customers relating to technical support, advice, and future service offerings.
  • Generating quotations for Service related work.
  • Undertaking pre-mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc.
  • Participating and promoting a proactive and collaborative approach to Health & Safety at SIM & Customer premises.
  • Safely performing all necessary Service related tasks at SIM & Customer premises, including but not limited to, switchgear service & maintenance, switchgear upgrades & life extension projects, protection relay testing & upgrades, switchgear breakdown investigation & repairs.
  • Undertaking safety, competence and task related training as identified by the company.
  • As and when necessary, participating in the out-of-hours call-out service.
  • Ensuring all reports & expenses are submitted in a timely manner.
Requirements:
  • Capable communicating to the team and be able to make decisions on queries that may arise in an effective and efficient manner, have strong problem-solving skills whilst being passionate about the customer.
  • Commitment to the provision of outstanding Customer Service.
  • Strong understanding of current and future customer needs.
  • Ability to work with other departments to deliver appropriate service levels.
  • Effective verbal and written communication skills which promote confidence and provide clear information.
  • Systematic approach to managing a complex and changing workload.
  • Strong results orientation.
  • Ability to work well under pressure, maintaining clarity of vision and setting appropriate priorities.
  • Ability to apply a systematic approach to problem solving.
Education & Background:
  • Ideally the operative will be a time served apprentice in an electrical engineering background.
  • Educated to a minimum ONC level in an Electrical Engineering (or equivalent).
  • Familiar with producing Technical Reports.
  • Experience in the fundamentals of electrical switchgear, its operation, maintenance and fault finding.
  • IT skills including familiarity with Microsoft suite programmes.
  • Experience of offshore/marine working.
  • Experience within a challenging, customer focussed environment.

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