Barback Team Member

1 week ago

London, Greater London, United Kingdom RAFFLES Full time
About the Role

We are seeking a highly motivated and organized Barback to join our team at Raffles London at the OWO. As a Barback, you will play a crucial role in maintaining the highest standards of service and ensuring the smooth operation of our bar.

Key Responsibilities
  • Bar Maintenance: Ensure the bar is clean, well-stocked, and organized throughout and after service.
  • Support the Bartender: Assist the bartender in restocking, maintaining inventory, and ensuring breakage records are up-to-date.
  • Polish and Maintain Equipment: Polish cutlery and other equipment to maintain a high level of quality and presentation.
  • Team Support: Assist the floor team with daily tasks and provide support in the absence of a manager or senior staff.
Requirements
  • Communication Skills: Excellent communication skills to work effectively with the team and provide exceptional customer service.
  • Punctuality and Reliability: Be punctual, reliable, and trustworthy to maintain a high level of service.
  • Teamwork and Adaptability: Demonstrate a positive attitude, willingness to learn, and adaptability to changing situations.
  • Knowledge and Skills: Proficiency in English, prior experience working in bars, and knowledge of spirits and cocktails.
What We Offer
  • Competitive Benefits: 28 days of holiday including bank holidays, with an additional day for each year of service up to 5 years (35 Days).
  • Staff Meals and Uniforms: Staff meals provided during shifts and complimentary dry cleaning for uniforms.
  • Pension and Sick Pay: Employer contribution of 3% to pension and enhanced sick pay, maternity, paternity, and adoption benefits.
  • Employee Assistance Program: Virtual GP and financial guidance, life assurance equivalent to 1x salary, and employee benefit card providing up to 30% discounts at Accor worldwide and Raffles London F&B outlets.
  • Global Growth Opportunities: Internal development programs tailored to your needs, along with fun events like pub quizzes and festive parties, and global growth opportunities across Accor's range of brands.
Raffles Values
  • Be You: Showcase your creativity, innovation, and enthusiasm, letting your unique personality shine.
  • Be Kind: Demonstrate humility and generosity by building emotional connections with colleagues and guests.
  • Be Happy: Spread joy and positivity by uplifting colleagues and guests with a cheerful demeanor.
  • Be Confident: Share your knowledge and skills openly with colleagues to drive excellence.
  • Have Your Purpose: Show care and responsibility within your role to make a meaningful impact on the business.

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