Front Office Supervisor

3 weeks ago


Harrogate, United Kingdom RBH Hospitality Management Careers Full time
Overview
At RBH Hospitality Management, we recognize that our team members are our greatest asset. Our commitment to diversity, health and wellbeing, sustainability, and individuality distinguishes us in the hospitality sector.

Role Summary
As the Reception Manager, you will be responsible for overseeing the complete Front Office operations and leading the team to ensure exceptional service standards are consistently met. Your role will include managing staff schedules and controlling relevant expenses while reporting directly to the Operations Manager.

Key Responsibilities
  • Supervise the Front Office team to maintain high service quality.
  • Manage staff rotas and monitor operational costs.
  • Foster a positive team environment through effective communication and leadership.

Candidate Requirements
We prioritize personality and potential in our hiring process, but the following qualifications are essential:
  • Proven experience in Front Office operations with a track record of achieving results.
  • Excellent communication skills to develop and empower your team.

Benefits
We offer a comprehensive benefits package designed to enhance the work experience of our employees, including:
  • Discounted hotel accommodation for you and your loved ones.
  • Additional leave for your birthday.
  • Flexible working options.
  • Pension plan.
  • Complimentary meals during shifts, saving you significant costs annually.

Diversity Commitment
RBH Hospitality Management is dedicated to fostering an inclusive workplace. We believe in the importance of a diverse workforce and a people-first culture.

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