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Front Desk Associate

2 months ago

Oldham, Oldham, United Kingdom The Oak Gables Partnership Full time

About The Oak Gables Partnership

The Oak Gables Partnership is a forward-thinking healthcare organization that values innovation and patient-centered care. We are seeking a highly skilled and compassionate Medical Receptionist to join our team.

Job Summary

The successful candidate will provide exceptional patient care and administrative support to our patients and staff. This includes receiving and directing patients, processing prescriptions, and assisting with various administrative tasks.

Main Responsibilities

  • Provide a positive and friendly image to patients and visitors
  • Assist patients in accessing the appropriate healthcare professional or service
  • Process prescriptions and assist with patient queries and resolutions
  • Work collaboratively with the team to achieve patient and staff satisfaction

About Our Team

The Oak Gables Partnership has a dedicated team of healthcare professionals, including 8 GPs and 1 GP trainee. Our nursing team consists of a Practice Nurse, an Assistant Practitioner, a Health Care Assistant, and a Phlebotomist. We also have a reception and data team who provide valuable support to patients and colleagues.

Requirements

  • Previous experience in a medical reception or administrative role is preferred but not essential
  • Ability to work effectively in a team environment
  • Excellent communication and interpersonal skills
  • Flexibility to work at different times of the day, including covering holidays and sickness