Operational Excellence System and Process Lead

1 month ago

Derby, Derby, United Kingdom HelloFresh Full time
Job Title: Operational Excellence System and Process Lead

This role is responsible for overseeing the creation, revision, and maintenance of all quality management documentation, ensuring compliance with ISO 9001 standards across the DC sites while maintaining robust version control and document management systems to ensure all materials are current and accessible.

Key Responsibilities:
  • Coach, develop, and support team members to build capability, ensuring they provide timely accurate Systems & Process KPIs, meet project standards and performance targets.
  • Review and maintain documentation to ensure compliance with ISO 9001 standards, including version control and updates.
  • Evaluate and improve departmental processes and documentation, ensuring clarity, accuracy, and compliance with relevant standards (e.g., Food Safety, Health & Safety, BRCGS).
  • Lead the change management process for documentation, collaborating with Writers and stakeholders to maintain accuracy and compliance.
  • Lead and support Lean Six Sigma projects, identifying opportunities for improvement and providing updates on progress, risks, and escalations.
  • Facilitate process workflow modelling to enhance automation, process improvements, and service levels.
  • Design, monitor, and report on project KPIs, adapting them to meet business goals and advising team members on their metrics.
  • Build and maintain strong relationships with key stakeholders cross-functionally, acting as the escalation point for Writers and ensuring alignment with senior management on current projects and achievements.
  • Collaborate across departments to resolve standardization issues, share best practices, and drive compliance.
  • Ensure that all processes align with the delivery of high-quality products and services to customers.
  • Track and manage major incident processes, ensuring adherence and conducting post-mortem reviews.
  • Conduct audits and follow through on compliance actions related to food safety, health and safety, and other specified standards.
  • Develop and execute Systems & Process site strategies aligned with broader business KPIs.
  • Work strategically to ensure that work streams deliver tangible benefits to the business.
  • Extract reports and provide high-level data analysis for review to support informed decision-making.
Requirements:
  • Proven prior experience in a team leadership position.
  • Strong experience in process writing.
  • Strong analytical and problem-solving skills.
  • Lean Six Sigma Yellow Belt would be ideal.
  • Bachelor's degree in Technical Writing, Communications, Engineering, Quality Management, or a related field would be advantageous.
  • Project management abilities in using your excellent time management and strong organizational skills.
  • Excellent writing, editing, and proofreading skills.
  • Proficiency in documentation software and control, plus version control systems.
  • Audit compliance knowledge.
What You Will Get in Return:
  • 70% off HelloFresh or Green Chef boxes.
  • Company pension scheme.
  • Gym membership.
  • Bupa private medical insurance (including dental & family cover options).
  • Electric vehicle scheme.
  • Bippit account - financial support.
  • Free professional development and coaching memberships.
  • Mental health first aiders and an employee assistance programme.
  • Dog-friendly office (London site only).
  • If in the office, enjoy a free breakfast every day.
  • Eye care scheme.
  • Cycle to work scheme.
  • Group Life Assurance.
Location:

Smart parc, Spondon, Derby DE21 7HW.

Work Schedule:

Monday to Friday.

Next Steps:

Your application will be reviewed, and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

  • Operational Excellence System and Process Lead

    1 month ago

    Derby, Derby, United Kingdom HelloFresh Full time

    Job Title: Operational Excellence System and Process LeadThis role is responsible for overseeing the creation, revision, and maintenance of all quality management documentation, ensuring compliance with ISO 9001 standards across the DC sites while maintaining robust version control and document management systems to ensure all materials are current and...

  • Operational Excellence System and Process Lead

    1 month ago

    Derby, Derby, United Kingdom HelloFresh Full time

    Job Title: Operational Excellence System and Process LeadThis role is responsible for overseeing the creation, revision, and maintenance of all quality management documentation, ensuring compliance with ISO 9001 standards across the DC sites while maintaining robust version control and document management systems to ensure all materials are current and...

  • CNC Production/Process Leader

    2 months ago

    Derby, Derby, United Kingdom Workforce Staffing Ltd Full time

    About the RoleWe are seeking a highly skilled CNC Production/Process Leader to join our team at Workforce Staffing Ltd. As a CNC Production/Process Leader, you will play a crucial role in ensuring the smooth operation of our manufacturing processes, working closely with the Production Manager and Manufacturing Engineers to achieve best practice and method of...

  • CNC Production/Process Leader

    4 weeks ago

    Derby, Derby, United Kingdom Workforce Staffing Ltd Full time

    About the RoleWe are seeking a highly skilled CNC Production/Process Leader to join our team at Workforce Staffing Ltd. As a CNC Production/Process Leader, you will play a crucial role in ensuring the smooth operation of our manufacturing processes, working closely with the Production Manager and Manufacturing Engineers to achieve best practice and method of...

  • Mission Systems Lead

    3 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Job Title: Mission Systems LeadExpleo is seeking a highly skilled Mission Systems Lead to join our team. As a key member of our organization, you will be responsible for ensuring the successful delivery of projects within a client portfolio.Responsibilities:Support the Project Manager in effectively communicating project progress to internal and external...

  • Mission Systems Lead

    3 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Job Title: Mission Systems LeadExpleo is seeking a highly skilled Mission Systems Lead to join our team. As a key member of our organization, you will be responsible for ensuring the successful delivery of projects within a client portfolio.Responsibilities:Support the Project Manager in effectively communicating project progress to internal and external...

  • Submarine Systems Technical Lead

    4 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Technical Authority - Submarine SystemsExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems team. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise on submarine systems, ensuring they meet all technical, safety, and regulatory standards.Key...

  • Submarine Systems Technical Lead

    4 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Technical Authority - Submarine SystemsExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems team. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise on submarine systems, ensuring they meet all technical, safety, and regulatory standards.Key...

  • Submarine Systems Technical Lead

    3 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Technical Authority - Submarine SystemsExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems team. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise on submarine systems, ensuring they meet all technical, safety, and regulatory standards.Key...

  • Submarine Systems Technical Lead

    3 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Technical Authority - Submarine SystemsExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems team. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise on submarine systems, ensuring they meet all technical, safety, and regulatory standards.Key...

  • Submarine Systems Technical Lead

    2 months ago

    Derby, Derby, United Kingdom Expleo Full time

    Job DescriptionJob Title: Submarine Systems Technical LeadJob Summary:We are seeking a highly experienced and skilled Submarine Systems Technical Lead to join our team at Expleo. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise in the design, development, and operation of submarine systems.Key...

  • Submarine Systems Technical Lead

    2 months ago

    Derby, Derby, United Kingdom Expleo Full time

    Job DescriptionJob Title: Submarine Systems Technical LeadJob Summary:We are seeking a highly experienced and skilled Submarine Systems Technical Lead to join our team at Expleo. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise in the design, development, and operation of submarine systems.Key...

  • Submarine Systems Technical Lead

    1 month ago

    Derby, Derby, United Kingdom Expleo Full time

    Job Title: Technical AuthorityExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise to ensure the design, development, and operation of submarine systems meet the highest standards of quality,...

  • Submarine Systems Technical Lead

    1 month ago

    Derby, Derby, United Kingdom Expleo Full time

    Job Title: Technical AuthorityExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise to ensure the design, development, and operation of submarine systems meet the highest standards of quality,...

  • Submarine Systems Technical Lead

    3 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Technical Authority - Submarine SystemsExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems team. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise to ensure the design, development, and operation of submarine systems meet the highest standards of...

  • Submarine Systems Technical Lead

    3 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Technical Authority - Submarine SystemsExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems team. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise to ensure the design, development, and operation of submarine systems meet the highest standards of...

  • Submarine Systems Technical Lead

    2 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    **Job Summary**We are seeking a highly skilled and experienced Submarine Systems Technical Lead to join our team at Expleo. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise on submarine systems, ensuring they meet all technical, safety, and regulatory standards.Key Responsibilities:Provide...

  • Submarine Systems Technical Lead

    4 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Technical Authority - Submarine SystemsExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems team. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise to ensure the design, development, and operation of submarine systems meet the highest standards of...

  • Submarine Systems Technical Lead

    4 weeks ago

    Derby, Derby, United Kingdom Expleo Full time

    Technical Authority - Submarine SystemsExpleo is seeking a highly skilled and experienced Technical Authority to lead our submarine systems team. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise to ensure the design, development, and operation of submarine systems meet the highest standards of...

  • Operational Resilience Lead

    2 weeks ago

    Derby, Derby, United Kingdom Rockfield Specialist Recruitment Full time

    Job Summary:We are seeking an experienced Operational Resilience Lead to join our client, a leading SME in the engineering and repair services sector. As a key member of the Operations team, you will play a crucial role in facilitating the company's growth and expansion.About the Role:The successful candidate will have a proven track record of instrumental...