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Support Services Lead

2 months ago


Maidstone, Kent, United Kingdom Kent County Council Full time

Job Summary

The Business Support Team at Kent County Council provides comprehensive support to the Adoption Partnership (South East) Service. As a key member of this team, you will be responsible for:

Key Responsibilities

  • Direct line supervision of experienced Business Support Officers
  • Collaboration with the second Business Support Lead to manage the Business Support workload across the teams
  • Providing support to practitioners, team managers, and the service manager

Requirements

  • Excellent organisation and communication skills
  • Ability to proactively manage workload and support the management of workload across the wider team
  • Previous experience of line management and a strong administrative background
  • Good attention to detail and understanding of data protection guidelines
  • Confidence in using the Microsoft Office Suite and willingness to undertake training on bespoke databases

What We Offer

  • 27 days annual leave plus bank holidays increasing to 29 days after 5 years service
  • Local Government Pension Scheme
  • Flexible working that supports work-life balance, working both from home and the office
  • Access to Kent Rewards, offering local and national discounts and other employee benefits
  • On-the-job training and regular supervision with your line manager
  • Training opportunities to keep you current with the latest technology

Important Information

  • This post is considered by KCC to be a customer-facing position, requiring a command of spoken English/Welsh sufficient for the effective performance of the job requirements
  • This post is subject to a Standard Disclosure Application to the Disclosure and Barring Service