Healthcare Customer Liaison

1 month ago

Macclesfield, Cheshire East, United Kingdom Uniphar Medtech Full time

Customer Service Representative

We are seeking a motivated Customer Service Representative to become a part of our team at Uniphar Medtech. This position focuses on delivering outstanding assistance to our clients within the healthcare sector.

Key Responsibilities:

  • Surpass client expectations by offering professional and prompt assistance
  • Efficiently manage client inquiries and communications
  • Accurately process sales orders and quotations
  • Assist the sales team in overseeing essential accounts
  • Engage in initiatives aimed at continuous improvement
  • Enhance product knowledge to ensure superior service
  • Effectively handle daily responsibilities

Qualifications:

  • 2-3 years of experience in customer service
  • Experience in the healthcare sector is preferred
  • Demonstrated ability to meet and exceed performance targets
  • Excellent interpersonal and communication abilities
  • Proficient in Microsoft Excel
  • Adaptable and flexible in a dynamic environment
  • Strong administrative and IT competencies

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