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Deputy Store Manager

2 months ago

Wallingford, Oxfordshire, United Kingdom Lidl Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a key member of our store management team, you will be responsible for leading and developing a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead by Example: Set a high standard of performance and behavior for your team, demonstrating a strong work ethic and commitment to excellence.
  • Store Operations: Independently manage the store in the absence of the Store Manager, ensuring seamless day-to-day operations and maintaining high standards of customer service.
  • Team Development: Develop and implement strategies to improve team performance, productivity, and morale, ensuring that all team members have the skills and knowledge required to excel in their roles.
  • Customer Service: Provide exceptional customer service, responding to customer queries and concerns in a professional and courteous manner.
  • Inventory Management: Monitor and manage inventory levels, ensuring that stock is accurately recorded and that stockroom procedures are followed.
  • Health and Safety: Ensure that all health and safety procedures are followed, maintaining a safe and secure working environment for all employees and customers.
Requirements
  • Leadership Experience: Proven experience in leading and developing teams in a retail environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer queries and concerns in a professional and courteous manner.
  • Inventory Management: Strong inventory management skills, with the ability to accurately record and manage stock levels.
  • Health and Safety: Knowledge of health and safety procedures and protocols, with the ability to maintain a safe and secure working environment.
What We Offer
  • Competitive Salary: A competitive salary based on equal opportunity and pay structures.
  • Benefits Package: A generous benefits package designed to support your well-being and life outside of Lidl.
  • Training and Development: Ongoing training and development opportunities to help you thrive in your role and progress in your career.