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Reception and Booking Service Coordinator

2 months ago

Doncaster, Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Clinical Receptionist in the Radiology Department. As a key member of our administrative team, you will be responsible for providing exceptional patient service and support to our patients and staff.

Key Responsibilities
  • Provide administrative support to facilitate the patient pathway, including processing clinic changes, referrals, and general administrative tasks.
  • Work collaboratively with our clinical administrative teams to ensure seamless communication and coordination of patient care.
  • Ensure accurate data recording and maintenance of patient records using our Patient Administration System (PAS) and other relevant systems.
  • Develop and maintain close working relationships with our clinical teams, using Standard Operating Procedures (SOPs) to ensure functions of the role are carried out correctly and within given timescales.
Requirements
  • Previous experience working in a clerical/administrative role, preferably in a hospital or NHS setting.
  • Demonstrable working knowledge of Microsoft packages, including Word.
  • Ability to work under pressure to meet tight deadlines in a busy environment.
  • Excellent communication and interpersonal skills, with the ability to deal calmly and diplomatically with a range of personalities and situations.
What We Offer

As a valued member of our team, you will have access to a range of benefits, including:

  • Extensive range of learning opportunities.
  • NHS Pension Scheme.
  • Generous holiday entitlement in line with Terms & Conditions.
  • Comprehensive health and wellbeing support.
  • NHS Car Lease schemes and a range of salary sacrifice schemes.
About Us

Doncaster & Bassetlaw Teaching Hospitals NHS FT is one of Yorkshire's leading acute trusts, serving a population of over 440,000. Our services are based over three main hospital sites and several additional services, employing over 7,000 colleagues. We are committed to providing high-quality patient care and are dedicated to supporting the development of our staff.