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Customer Engagement Manager

3 months ago


Basildon, Essex, United Kingdom Vontier Full time

Client Relationship Manager - Vontier

We are looking for a committed Client Relationship Manager to oversee our Service Account Management team at Vontier, a leader in innovative solutions for the refueling and payment industry. In this position, you will be tasked with leading a team of four professionals, concentrating on fostering robust strategic partnerships with our clients, enhancing operational efficiencies, and ensuring compliance with key performance indicators.

  • Demonstrated experience in managing teams within account management or customer service sectors
  • Established history of cultivating long-lasting client relationships
  • Understanding of matrix organizational frameworks
  • Strong emphasis on customer satisfaction and capability to handle challenging clients
  • Ability to function both strategically and operationally to achieve business objectives
  • Commercial expertise with awareness of contractual obligations in a service-driven environment

If you are a results-oriented individual with a dedication to customer service excellence, we encourage you to consider this opportunity with Vontier.