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Digital Transformation Consultant

2 months ago

Manchester, United Kingdom ISR Recruitment Full time
About the Opportunity

Job Summary:

We are seeking a highly skilled User-Centered Design Consultant to join our team at ISR Recruitment. As a key member of our digital transformation team, you will play a crucial role in shaping the user experience of our clients' digital services.

Key Responsibilities:

  • Design and improve end-to-end user journeys across multiple touchpoints
  • Develop strong relationships with clients and stakeholders through a transparent and consultative approach
  • Craft enriching experiences that leave users positively captivated
  • Facilitate workshops and co-design sessions for collaboration with colleagues and senior client stakeholders
  • Balance conflicting deadlines and priorities while maintaining a strong work ethic

Requirements:

  • Experience within a User-Centered Design team, either in a consultancy, agency, or in-house environment
  • Expertise in multiple UCD disciplines, including user research, interaction design, service design, content design, or UX design
  • Proven track record in developing user journeys, service maps, and blueprints
  • Strong grasp of user-centered design principles and best practices
  • Ability to facilitate workshops and co-design sessions in fast-paced, agile environments
  • Degree or equivalent qualification in a related discipline

About ISR Recruitment:

ISR Recruitment is a leading recruitment agency specializing in digital technology placements. We pride ourselves on our expertise and commitment to delivering exceptional results for our clients and candidates.