Security Patrol Officer
4 weeks ago
Job Title: Security Patrol Officer
Job Summary:
We are seeking a highly skilled and experienced Security Patrol Officer to join our team at ASEL GROUP. As a Security Patrol Officer, you will be responsible for providing a high visibility, reassuring, and friendly presence in and around The Reading Town Centre and Abbey Quarter areas.
Key Responsibilities:
- Provide a high visibility presence and a safe environment in and around The Reading Town Centre and Abbey Quarter areas.
- React to threat risk and harm, appropriately and as per your training.
- Operate in a professional manner, offering excellence in customer service to BID businesses, members of the public, the local authority, and the BID team.
- Check intelligence updates daily at the start of your tour of duty and ensure awareness of target subjects likely to impact BID businesses.
- Target agreed priority prolific and persistent offenders with a laser focus reducing crime and risk across your urban area of operation.
- Report every incident and all intelligence via the Rading BID DISC software regardless of how small and complete daily DILO reports as required.
- Gather evidence for UK Police investigations including MG11 Police Statement completion and CCTV exhibiting where required and assist businesses who have already detained offenders supporting with detention and identification.
- Respond to calls in a timely fashion to the BID radio communications system and or mobile phone call and acknowledge radio and phone calls every single time.
- Support visitors to the town centre by providing wayfinding information to visitors.
- Deal with sharps, waste, and debris as and when identified following the appropriate process.
Requirements:
- SIA Security License, Door Supervisor or Close Protection License
- Ex-Military experience
- SIA CCTV License
- Experience dealing with conflict in the retail security environment
Working Relationships:
You will work hand in hand with the ASEL Command and Intelligence Centre who will be your main point of contact during your tours of duty. You will work as an extension to the Business Improvement District team representing their brand and delivering enhanced credibility and professionalism across the urban centre.
This role will require flexibility in terms of shift allocation and will from time to time require short notice changes to visits and or potentially days and times for shifts to ensure the model remains risk-based enabling us to respond to threats as they are identified. This role is a 5 days in 7 role and for that reason weekend working is mandatory, this will be balanced with scheduled weekends where you are not rostered to work supporting work-life balance where possible.
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