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Student Recruitment Assistant Manager
2 months ago
About Durham University
Durham University is a globally outstanding centre of educational excellence, a collegiate community of extraordinary people, and a unique and historic setting. We are proud of our people and strive to create an open and inclusive environment where everyone can reach their full potential.
About the Role
We are seeking a highly motivated and experienced professional to join our Student Recruitment and Admissions team. The successful candidate will support the Student Recruitment Manager in the delivery of high-quality, strategically aligned events to undergraduate prospects, applicants, and offer holders on behalf of the University.
Key Responsibilities
- Support the planning and delivery of large-scale University-wide Open Days, Offer Holder Days, Discover Durham Tours, and digital events
- Develop and maintain positive relationships with key stakeholders, including academic staff, parents, external providers, and internal services staff
- Provide advice and guidance to a range of customers and colleagues
- Implement policies and procedures and contribute to future changes for the service area
- Plan and deliver large-scale events, including risk management and assessment
- Work under pressure and respond appropriately to incidents and issues that occur during event planning and delivery
- Develop materials, publications, and branding for events with excellent proof-reading skills and attention to detail
- Stay up-to-date with current trends in higher education, especially in the role of new media, including online event delivery and student recruitment
Requirements
- Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience
- Experience and expertise in the development and delivery of services, events, and activities within an organisation
- Excellent spoken and written communication skills, including the ability to develop effective working relationships, deliver formal presentations, and produce reports, publications, and promotional materials
- Strong digital competence across a range of digital devices and apps, including digital communication tools, Microsoft 365 applications, and bespoke business systems
- Ability to plan and organise events and activities, solve problems, and decide on and plan appropriate solutions
- Ability to participate in networks to share and discuss good practice and exchange information
Desirable Criteria
- Experience of working in higher education, especially in marketing, recruitment, and/or admissions
- Experience of planning and delivery of digital/virtual online events or activities
- Educated to degree level (or equivalent experience)
- Ability to supervise and direct student ambassadors or casual staff
Working at Durham University
We offer a competitive salary and a range of benefits, including:
- 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year
- No matter how you travel to work, we have you covered with parking, a cycle to work scheme, and discounts with local bus and train companies
- Lots of support for health and wellbeing, including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme
- On-site nursery and access to holiday camps for children aged 5-16 throughout the year
- Family-friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector
- A genuine commitment to developing our colleagues professionally and personally, with a comprehensive range of development courses, apprenticeships, and access to qualifications and routes to develop your career in the University
- The opportunity to take part in staff volunteering activities to make a difference in the local community
- Discounts are available via our benefits portal, including money off at supermarkets, high street retailers, IT products, the cinema, and days out at various attractions
- We offer generous pension schemes
Equality, Diversity, and Inclusion
Durham University is committed to equality, diversity, and inclusion. We welcome and encourage applications from members of groups who are under-represented in our workforce, including people with disabilities, women, and black, Asian, and minority ethnic communities.
