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Operational Assistant

2 months ago


Hayes, Greater London, United Kingdom GLL Full time

About the Role:

We are seeking a highly motivated and enthusiastic Operational Assistant to join our team at GLL. As an Operational Assistant, you will play a key role in ensuring the smooth operation of our leisure centre, providing exceptional customer service and contributing to the overall success of our business.

Key Responsibilities:

  • Maintain a positive image of the centre by providing a welcoming, helpful and professional operational service.
  • Prepare areas and equipment for events and activities as required.
  • Carry out routine monitoring and maintenance of equipment and fittings, reporting any faults or major repairs to the Supervisor/Manager.
  • Ensure the efficient and effective control of day-to-day operations and service of events/activities, maintaining security, cleanliness, customer supervision and equipment checks.
  • Prepare areas and equipment for events and activities as required.
  • Ensure equipment is used in a manner consistent with safe working practice.
  • Ensure equipment is fit for purpose prior to customers using it.
  • Ensure excellent standards of cleanliness at all times.
  • Promote the facility in a positive manner to retain existing customers, encourage greater participation and introduce new users to the centre.

What We Offer:

  • A full-time and part-time permanent position.
  • Industry-leading rates of pay.
  • Discounted membership at our leisure centres.
  • Discounts across thousands of retailers (GLL Extras).
  • A fantastic pension scheme.
  • 25% off Red Letter Days.
  • 25% off Buy A Gift.
  • 20% off GLL spa experience treatments and associated products.
  • Ride to work scheme.
  • Free eye tests and discounted glasses.
  • The opportunity to join the GLL Society and have a say in how we are run, plus associated social events.
  • Exclusive discounts on our villas in Portugal.
  • Exclusive discounts on our Ski chalets in Bulgaria.
  • Health assurance.
  • Career pathways and professional development.