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Team Coordinator

2 months ago

Grimsby, North East Lincolnshire, United Kingdom Ministry of Justice Full time
About the Role

We are seeking a highly motivated and experienced Team Coordinator to join our team at HM Courts & Tribunals Service (HMCTS) in Grimsby County Court.

As a Team Coordinator, you will play a critical role in supporting the delivery of justice by providing administrative support and customer service to service users, judiciary, and management.

Key Responsibilities
  • Provide administrative support to the team, including managing paperwork, maintaining records, and coordinating tasks.
  • Deliver excellent customer service to service users, judiciary, and management, responding to queries and resolving issues in a timely and professional manner.
  • Contribute to the delivery of operational, performance, and service standard targets, providing statistical data for the management team and judiciary.
  • Monitor and analyse performance areas and trends, conducting ongoing reviews of procedures and work practices to identify opportunities for improvement.
  • Recommend improvements, navigate change, and manage the implementation of new initiatives and legislation.
Requirements
  • Ability to motivate and support the team to deliver excellent customer service and achieve effective performance.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, service users, and stakeholders.
  • Ability to work in a fast-paced environment, prioritising tasks and managing multiple deadlines.
What We Offer

As a Team Coordinator with HMCTS, you will have the opportunity to develop your skills and experience in a dynamic and supportive team environment.

We offer a range of benefits, including flexible working arrangements, opportunities for professional development, and a competitive salary and benefits package.

Join our team and contribute to the delivery of justice in Grimsby County Court.