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Homelessness Prevention Specialist

2 months ago

Church Village, Rhondda Cynon Taf, United Kingdom Niyaa People Ltd Full time

Niyaa People Ltd Seeks Housing Options Officer

We are a leading provider of community-based services, seeking a skilled Housing Options Officer to join our team. As a Housing Options Officer, you will play a critical role in preventing and relieving homelessness, providing front-line support to individuals and families facing housing difficulties.

Key Responsibilities:

  • Provide Specialist Advice: Offer comprehensive advice on housing needs, ensuring individuals and families receive the support they require to maintain stable housing.
  • Assessment and Compliance: Conduct assessments and ensure compliance with relevant legislation, including the Housing (Wales) Act 2014.
  • Customer Support: Provide front-line service, responding to customer inquiries and offering advice on rehousing prospects and alternative housing options.
  • Personalized Housing Plans: Create and monitor Personalized Housing Plans, working closely with customers to achieve their housing goals.
  • Outreach Services: Conduct outreach services, facilitating Housing Advice Surgeries and engaging with local communities to promote housing options.

Requirements:

  • Strong Interpersonal Skills: Possess excellent interviewing and interpersonal skills, with the ability to build rapport with customers and stakeholders.
  • IT and Communication Skills: Demonstrate strong IT and letter-writing skills, with the ability to communicate effectively with customers and colleagues.
  • Housing Experience: Possess experience providing housing advice and liaising with various organizations, with a strong understanding of relevant legislation and policies.
  • Teamwork and Adaptability: Demonstrate the ability to work within a team, managing workload and adapting to changing priorities.