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Digital Transformation Specialist

2 months ago

Bristol, Bristol, United Kingdom Ignite Digital Search Limited Full time
About the Role

We are seeking a skilled Change Analyst to drive our major digital transformation initiative. As a key member of our team, you will play a crucial role in overseeing and validating our Change and Configuration Management processes.

Your Key Responsibilities
  • Manage Change Requests and ensure timely delivery
  • Prepare accurate change data and reports
  • Chair CAB/E-CAB meetings and maintain the Configuration Management System
  • Support and conduct audits of IT assets and Configuration Items (CIs)
  • Handle administrative duties for Configuration Management toolsets, including ServiceNow
About You

We are looking for a candidate with:

  • ITIL V3 Foundation certification
  • Proven experience in Change and Configuration Management
  • Familiarity with CMDB and SAM (desirable)
  • Proficiency in MS Office (especially Excel) and ServiceNow (advantageous)
  • Strong analytical skills with a collaborative mindset
What We Offer

We offer a competitive salary with a 5% bonus, private medical insurance, and pension contributions. You will also have access to global learning opportunities through our skills academy and a supportive and inclusive work environment.