Night Cleaner
2 days ago
About the Role:
We are seeking a Night Cleaner to join our team at OCS Group. As a Night Cleaner, you will be responsible for maintaining the high standards of our venues and ensuring a positive experience for all visitors.
Main Responsibilities:
- Provide exceptional customer service to visitors, responding to their queries and providing information and assistance as required.
- Ensure that all venues are clean and well-maintained, adhering to OCS Cleaning Standards and Health and Safety regulations.
- Act as a customer service ambassador for the venues and events, promoting a positive image of OCS Group.
- Respond to cleaning incidents and escalate to managers as necessary.
- Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- Excellent communication and interpersonal skills.
- Previous experience in cleaning or customer-facing roles is desirable.
- A motivated and friendly individual with a passion for delivering exceptional customer service.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for training and development, including apprenticeships and e-learning programs.
- A recognition scheme to reward top performers.
- Access to high street discounts and a cycle to work scheme.
- A pension scheme and access to low-interest loans.
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