Senior Citrix Engineer

4 weeks ago

Basildon, Essex, United Kingdom SS&C Full time

About SS&C Technologies

SS&C is a global leader in the financial services and software industry, providing innovative solutions to over 18,000 organizations worldwide. With a strong presence in 35 countries and 20,000+ employees, SS&C is committed to delivering exceptional products and services to its clients.

About the Role

We are seeking a highly skilled and experienced Senior Citrix Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining our Citrix infrastructure, ensuring high availability and performance. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment.

Your Responsibilities

  1. Design and implement Citrix solutions to meet business requirements, ensuring seamless integration with our existing infrastructure.
  2. Manage and maintain Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance.
  3. Support, configure, and maintain Citrix Gateway services and NetScalers, ensuring secure and reliable access to our applications.
  4. Provide advanced troubleshooting and support for Citrix infrastructure issues, implementing solutions to prevent recurrence and improve system reliability.
  5. Develop automated processes to enhance operational efficiency and reduce manual interventions, utilizing tools like Packer, Terraform, SaltStack, and Chocolatey.
  6. Implement security best practices and ensure compliance with relevant regulations, protecting our clients' sensitive data.
  7. Identify opportunities for process improvements and implement best practices to enhance the Citrix environment, ensuring optimal performance and efficiency.
  8. Create and maintain detailed documentation for Citrix environments, providing training and mentorship to junior team members and IT staff.
  9. Lead and manage Citrix-related projects from planning to execution, working closely with stakeholders to ensure successful delivery.

Your Experience

  1. Education:
    • Bachelor's degree in computer science, information technology, or a related field.
    • Relevant certifications are a plus.
  2. Experience:
    • Minimum of 5-7 years of experience in designing, implementing, and maintaining Citrix environments.
  3. Technical Skills:
    • Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS.
    • Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service.
    • Solid knowledge of Windows Server operating systems and Active Directory.
    • Experience with virtualization technologies such as VMware or Hyper-V.
    • Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
    • Experience with scripting and automation tools to solve business problems (PowerShell, Python, etc.).
  4. Soft Skills:
    • Excellent problem-solving and analytical skills.
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Detail-oriented with strong organizational skills.
    • Ability to manage multiple tasks and projects simultaneously.

EEO Statement / Non-agency Disclosure

We are an equal opportunities employer and welcome applications from diverse backgrounds. We strive to create an inclusive work environment that values diversity and promotes equal opportunities for all employees.

Background Checks

All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check, and criminal record check (where permitted by local law).

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