Customer Insights Analyst

4 weeks ago


Birmingham, Birmingham, United Kingdom Morgan Philips Group Full time
Job Title: Customer Insights Analyst

This is a fantastic opportunity to join our team as a Customer Insights Analyst, where you will play a key role in driving business growth through data-driven insights.

Key Responsibilities:

  • Develop and maintain dashboards to track key performance indicators and provide actionable insights to stakeholders.
  • Collaborate with cross-functional teams to design and implement data-driven solutions that drive business outcomes.
  • Utilize advanced SQL querying skills to extract, manipulate, and model data to inform business decisions.
  • Stay up-to-date with the latest digital and data innovation trends and apply this knowledge to drive business growth.
  • Work closely with the product team to ensure all website changes and updates are tracked and analyzed.

Requirements:

  • Advanced SQL querying skills and experience with data warehousing, customer data platforms, and data lakes.
  • Strong analytical and problem-solving skills with the ability to communicate complex ideas to stakeholders.
  • Experience with business intelligence tools such as Power BI and Google Analytics.
  • Knowledge of Python/R for automation or data analytics is a plus.
  • Excellent communication and interpersonal skills with the ability to work effectively in a team environment.

About Us:

Morgan Philips Group is a leading recruitment agency that specializes in placing top talent in various industries. We are committed to providing our clients with the best possible service and our candidates with the best possible opportunities.



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