Sales Associate

2 weeks ago


Glasgow, Glasgow City, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Flannels, a luxury fashion destination for men and women.

Key Responsibilities
  • Greet Customers with a Warm Welcome
  • Ask Open-Ended Questions to Understand Customer Needs
  • Recommend and Locate Merchandise to Meet Customer Requirements
  • Provide Information on In-Store Offers, Promotions, and Store Cards
  • Process Cash and Card Transactions
  • Stay Up-to-Date on Latest Trends and Product Knowledge
  • Maintain a Customer-Friendly Environment at All Times
  • Ensure a High Level of Customer Service
  • Educate Customers on Flannels, Brands, and Products
  • Offer Alternatives and Add-On Sales as Necessary
  • Ensure Store Standards are Met and the Store is Prepared for the Next Trading Day
  • Comply with All Flannels Policies and Procedures
Requirements
  • Excellent Communication Skills
  • Able to Work Effectively within a Team Environment
  • Customer-Focused
Personal Qualities
  • High Level of Personal Energy to Drive Projects to Completion
  • Confident and Assertive
  • Positive and Enthusiastic with a Can-Do Attitude
  • Passion for Fashion Retail
  • Professional Manner
  • Fashion Conscious and Trend Aware
  • Flexible and Reliable
About Us

Flannels is a luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels.

We are part of the Frasers Group, a leading retail group with a strong presence in the UK and internationally.


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