Current jobs related to Customer Service Specialist - Bradford, Bradford - JCT600

  • Customer Service Specialist

    6 days ago

    Bradford, Bradford, United Kingdom Gather & Gather Full time

    Customer Service Specialist Opportunity at Gather & GatherGather & Gather is recruiting for a Customer Service Specialist at our YBS Yorkshire Drive location. As a Customer Service Specialist, you will be the face of our company, delivering exceptional customer service and ensuring a warm welcome to our customers. This is an exciting opportunity to join our...

  • Customer Service Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Bradford, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment...

  • Customer Service Fraud Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom Huntswood CTC Limited Full time

    At Huntswood CTC Limited, we are seeking a skilled Customer Service Fraud Specialist to join our exceptional contact centre team. As a Fraud Prevention Advisor, you will play a pivotal role in safeguarding our customers daily by handling inbound calls from customers dealing with fraud, scams, and payment queries.Key ResponsibilitiesHandling Inbound...

  • Customer Service Fraud Prevention Specialist

    1 week ago

    Bradford, Bradford, United Kingdom Huntswood CTC Limited Full time

    Fraud and Scam Prevention Customer Service RoleWe are seeking a skilled Customer Service Fraud Prevention Specialist to join our team at Huntswood CTC Limited. As a Fraud and Scam Prevention Customer Service Representative, you will play a pivotal role in safeguarding our customers daily. Your responsibilities will include handling inbound calls from...

  • Customer Service Representative

    2 weeks ago

    Bradford, Bradford, United Kingdom Tate Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Tate. As a Fraud and Scams Specialist, you will be responsible for supporting vulnerable customers in their moments of need.Key Responsibilities:Building rapport with customers to prevent fraud and scamsShowing personal resilience in challenging customer...

  • Customer Service Specialist

    1 month ago

    Bradford, Bradford, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bradford, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...

  • Customer Service Specialist

    1 month ago

    Bradford, Bradford, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bradford, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...

  • Customer Service Representative

    1 month ago

    Bradford, Bradford, United Kingdom Tate Hertfordshire Full time

    Job Opportunity: Fraud and Scams AdvisorWe are seeking a highly skilled and empathetic individual to join our team as a Fraud and Scams Advisor. As a key member of our specialist department, you will play a vital role in combatting fraud and scams that affect vulnerable customers.About the RoleAs a Fraud and Scams Advisor, you will be responsible for...

  • Customer Service Representative

    1 month ago

    Bradford, Bradford, United Kingdom Tate Hertfordshire Full time

    Job Opportunity: Fraud and Scams AdvisorWe are seeking a highly skilled and empathetic individual to join our team as a Fraud and Scams Advisor. As a key member of our specialist department, you will play a vital role in combatting fraud and scams that affect vulnerable customers.About the RoleAs a Fraud and Scams Advisor, you will be responsible for...

  • Lead Service Designer

    2 weeks ago

    Bradford, Bradford, United Kingdom Vanquis Bank Full time

    Job Summary:We are seeking a highly skilled Lead Service Designer to join our team at Vanquis Banking Group. As a key member of our design team, you will be responsible for developing and championing customer-centric strategies across the organization.Key Responsibilities:Design and lead cross-functional teams to create end-to-end customer experiences that...

  • Specialist Cleaning Operative

    2 weeks ago

    Bradford, Bradford, United Kingdom Nationwide Specialist Services Full time

    Job Title: Specialist Cleaning OperativeJob Summary: We are seeking a highly skilled and experienced Specialist Cleaning Operative to join our team at Nationwide Specialist Services. As a Specialist Cleaning Operative, you will be responsible for delivering high-quality cleaning services to our clients, ensuring their facilities are clean and safe.Key...

  • Customer Experience Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Bradford, United Kingdom.Key Responsibilities:Provide accurate information regarding products and services.Handle incoming calls, emails, and chat queries from customers.Resolve customer issues efficiently and escalate when necessary.Process...

  • Specialist Cleaning Operative

    1 month ago

    Bradford, Bradford, United Kingdom Nationwide Specialist Services Full time

    Job Title: Specialist Cleaning OperativeJob Summary:We are seeking a highly skilled and experienced Specialist Cleaning Operative to join our team at Nationwide Specialist Services. As a Specialist Cleaning Operative, you will be responsible for delivering high-quality cleaning services to our clients, including high-level window cleaning, façade deep...

  • Customer Experience Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom Anchor Full time

    About the Role:We are seeking a skilled Customer Experience Specialist to join our Customer Experience Hub. As a key member of our team, you will provide exceptional customer service, resolve complaints promptly, and maintain positive relationships with our tenants and stakeholders.Key Responsibilities:Investigate and resolve complaints in a timely and...

  • Customs Clearance Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom WR Logistics Full time

    Job Title: Customs Clearance SpecialistJob Type: PermanentLocation: Bradford, UKSalary: £28,000 - £34,000We are seeking a skilled Customs Clearance Specialist to join our team at WR Logistics. As a key member of our freight forwarding department, you will be responsible for ensuring the smooth clearance of imports and exports.Responsibilities:Understand...

  • Customer Experience Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom Anchor Full time

    About the Role:As a Customer Experience Specialist at Anchor, you will play a pivotal role in delivering exceptional customer service and resolving complaints in a timely and professional manner. Your key focus will be on maintaining positive relationships, actively listening to concerns, and providing comprehensive solutions. You will collaborate with...

  • Financial Services Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom Bradford Council Full time

    Job Summary:We are seeking a highly skilled Financial Services Specialist to join our team at Bradford Council. The successful candidate will be responsible for providing a range of financial services, including investigating and resolving supplier queries, reconciling supplier statements, and producing ad-hoc reports and analysis.Key...

  • Sales and Service Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Sales and Service Specialist to join our team at beBee Professionals in Bradford, United Kingdom. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced retail environment.Key Responsibilities:Provide exceptional customer service and support the store's day-to-day...

  • Housing Management Specialist

    1 month ago

    Bradford, Bradford, United Kingdom Service Care Solutions Ltd Full time

    {"title": "Housing Management Specialist", "content": "Housing Management SpecialistWe are seeking a dedicated and skilled Housing Management Specialist to join our team at Service Care Solutions Ltd. The successful candidate will be responsible for providing a high-quality housing management service to local residents, supporting people to sustain their...

  • Service Advisor

    1 week ago

    Bradford, Bradford, United Kingdom JCT600 Full time

    Job Summary:We are seeking a highly motivated and customer-focused Service Advisor to join our team at JCT600 in Bradford. As a Service Advisor, you will play a vital role in delivering exceptional customer experiences, ensuring that every aspect of our customers' visits is catered for in a positive and professional manner.Key Responsibilities:Provide...

Customer Service Specialist

3 months ago

Bradford, Bradford, United Kingdom JCT600 Full time

Position Overview:

As a Customer Service Specialist at JCT600, you will play a pivotal role in ensuring an outstanding customer journey. Your primary responsibility will be to prepare for customer visits, ensuring that every detail of their experience is handled with professionalism and positivity. We seek a motivated, friendly individual who is committed to delivering exceptional service.

At JCT600, we strive to create an environment where our employees can thrive. This is an excellent opportunity to advance your career within a company that prioritizes your training and development while providing a flexible and supportive workplace.

Key Responsibilities:

  • Exhibiting the highest levels of courtesy and integrity when engaging with customers and the public.
  • Accurately assessing customer needs and informing them of expected completion times and collection procedures.
  • Managing the progress of vehicle repairs through effective communication with workshop personnel to meet agreed timelines.
  • Handling customer inquiries via phone, email, and in-person, converting these interactions into confirmed appointments.
  • Keeping customers informed about the status of their repairs and services through various communication channels.
  • Promoting products and services that align with customer needs while achieving all sales objectives.
  • Processing invoices for completed work and handling payments as necessary.
  • Collaborating with team members to meet departmental goals and performance indicators.
  • Utilizing various dealer and manufacturer systems to maintain accurate records and data.

Qualifications:

  • Demonstrated history of achieving high customer satisfaction levels.
  • A customer-focused mindset, consistently striving to exceed expectations with strong communication skills.
  • Proficient IT skills, with experience in database management being advantageous.
  • Ability to work under pressure and meet targets and deadlines.
  • Capability to quickly establish strong relationships.
  • A collaborative team player.
  • A valid driving license with no significant penalties.

What We Offer:

In our pursuit to be the best workplace, we provide:

  • Competitive salary and performance-based bonus structure.
  • Life insurance and pension plan subject to terms and conditions.
  • Generous annual leave, increasing with years of service.
  • Flexible working arrangements.
  • Paid maternity and paternity leave.
  • A variety of training and leadership development opportunities.
  • Referral program with financial incentives.
  • Preferential service rates for employees and their families.
  • Long service rewards and loyalty incentives.

Our Commitment:

At JCT600, we aim to be the best, not the biggest. This means supporting our colleagues to excel every day. As a family-run business with over 75 years of experience, we are dedicated to providing the best customer experience and ensuring our employees feel valued. We believe in transparency, trust, and the importance of every voice in our organization. We embrace diversity and inclusion, ensuring equal opportunities for all candidates and employees.