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IT Business Analyst

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Manning Global Full time
Salesforce Business Analyst (Service & Sales)

Job Description

Company Overview: Manning Global is a global information technology services and consulting company that provides innovative solutions to its clients.

Job Summary: We are seeking a highly skilled Salesforce Business Analyst (Service & Sales) to join our team in the UK.

Key Responsibilities:

  • Provide business analysis and consulting services to clients using Salesforce technology.
  • Analyze client requirements and propose standard Salesforce functionality to meet business needs.
  • Document user stories and collaborate with designers and developers to deliver solutions.
  • Conduct demos to stakeholders and ensure successful implementation of Salesforce solutions.
  • Stay up-to-date with the latest Salesforce features and best practices.
  • Collaborate with cross-functional teams to deliver projects on time and within budget.
  • Develop and maintain strong relationships with clients to ensure their Salesforce needs are met.

Requirements:

  • 8-10 years of experience in sales, service cloud, and business analysis.
  • Experience in Telco CRM and Salesforce implementation.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in an Agile environment.
  • Salesforce certification and experience with JIRA and Confluence.
  • German language proficiency is mandatory.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment.