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Operations Director
2 months ago
Job Title: Operations Manager
Job Summary:
We are seeking an experienced Operations Manager to join our team at New Appointment Group. As an Operations Manager, you will play a crucial role in managing the delivery of top-quality care services, ensuring compliance with regulatory requirements, and driving operational excellence.
Key Responsibilities:
- Develop and implement strategic and operational plans to drive business growth and improve service delivery
- Provide operational leadership and oversight to ensure compliance with regulatory requirements and internal policies
- Manage and maintain relationships with key stakeholders, including Local Authorities and service users
- Identify and mitigate risks, and develop workable solutions to ensure business continuity
- Lead the mobilization of new services and developments, and ensure successful service delivery
- Coaching and mentoring team members to improve performance and achieve business objectives
Requirements:
- At least five years of management experience in adult care services, with a track record of operational management
- Proven ability to work strategically, implement change, and see the bigger picture
- Experience of managing contracts, dealing with Local Authority colleagues at a senior level, and multi-site management
- Strong understanding and application of regulatory frameworks and compliance/legal requirements
- Project management experience of new services and/or developments
- Inspirational leadership and coaching skills
What We Offer:
- Competitive salary of £50,000 to £60,000 per annum, dependent on experience
- 33 days holiday, company sick pay, death in service benefits, and long service recognition awards
- Pension scheme, employee assistance programme, and significant retail and leisure discount scheme
- Discounted gym membership and financial well-being scheme
- Refer a friend scheme and opportunities for career development
Requirements:
Please note that this role is subject to an enhanced DBS check. We prefer plain CVs in Word format.