IT Service Desk Manager
4 weeks ago
We are seeking an experienced IT Service Desk Manager to join our team at Schroders Recruitment. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that all IT incidents and requests are resolved in a timely and efficient manner.
Key Responsibilities:- Manage the service desk team, providing guidance and support to ensure that all IT incidents and requests are resolved in a timely and efficient manner.
- Develop and implement policies and procedures to ensure that the service desk operates in accordance with ITIL best practices.
- Collaborate with other departments to ensure that IT services are aligned with business objectives.
- Monitor and report on service desk performance, identifying areas for improvement and implementing changes as necessary.
- Provide training and support to the service desk team to ensure that they have the necessary skills and knowledge to perform their roles effectively.
- Proven experience in IT service management, with a focus on service desk operations.
- Strong knowledge of ITIL best practices and service management principles.
- Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
- Ability to analyze complex problems and develop effective solutions.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and forward-thinking organization.
- A collaborative and supportive work environment.
- The chance to develop your skills and knowledge in a rapidly evolving field.
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IT Service Desk Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Manager to join our team at Schroders. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring excellent customer service and support to our internal staff.Key ResponsibilitiesManage the Technical Service Desk team, including recruitment,...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Schroders Recruitment Full timeJob Title: IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Schroders Recruitment. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key Responsibilities:Manage the Technical...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Schroders Recruitment Full timeJob Title: IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Schroders Recruitment. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key Responsibilities:Manage the Technical...
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IT Service Desk Manager
1 month ago
Horsham, West Sussex, United Kingdom Schroders Recruitment Full timeJob Title: IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Schroders Recruitment. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key Responsibilities:Manage the Technical...
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IT Service Desk Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Schroders Recruitment Full timeJob Title: IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Schroders Recruitment. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive excellent IT support and service.Key Responsibilities:Manage the Technical...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom ENGINEERINGUK Full timeJob Title: IT Service Desk ManagerAbout the Role:We are seeking an experienced IT Service Desk Manager to join our team at Benchmark Capital Group. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom ENGINEERINGUK Full timeJob Title: IT Service Desk ManagerAbout the Role:We are seeking an experienced IT Service Desk Manager to join our team at Benchmark Capital Group. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Schroders Recruitment Full timeJob Title: IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Schroders Recruitment. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key Responsibilities:Manage the Technical...
-
IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Schroders Recruitment Full timeJob Title: IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Schroders Recruitment. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key Responsibilities:Manage the Technical...
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IT Service Desk Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Schroders Recruitment Full timeJob DescriptionWe are seeking an experienced IT Service Desk Manager to join our team. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that all employees are provisioned with the necessary hardware, software, and technical support to perform their roles.Key ResponsibilitiesFully manage the...
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IT Service Desk Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeJob Title: IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Benchmark Capital Group. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key Responsibilities:Manage the Technical...
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IT Service Desk Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeJob Title: IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Benchmark Capital Group. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key Responsibilities:Manage the Technical...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom ENGINEERINGUK Full timeJob Title: IT Service Desk ManagerAbout the Role:We are seeking an experienced IT Service Desk Manager to join our team at Benchmark Capital Group. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom ENGINEERINGUK Full timeJob Title: IT Service Desk ManagerAbout the Role:We are seeking an experienced IT Service Desk Manager to join our team at Benchmark Capital Group. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeJob Title: IT Service Desk ManagerAbout the Role:We are seeking an experienced IT Service Desk Manager to join our team at Benchmark Capital Group. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key...
-
IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeJob Title: IT Service Desk ManagerAbout the Role:We are seeking an experienced IT Service Desk Manager to join our team at Benchmark Capital Group. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring that our internal staff receive high-quality IT support and services.Key...
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IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Manager to join our team at Schroders. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring excellent customer service and support to our internal staff.Key ResponsibilitiesManage the Technical Service Desk team, including recruitment,...
-
IT Service Desk Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Manager to join our team at Schroders. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring excellent customer service and support to our internal staff.Key ResponsibilitiesManage the Technical Service Desk team, including recruitment,...
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IT Service Desk Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Manager to join our team at Schroders. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring excellent customer service and support to our internal staff.Key ResponsibilitiesManage the Technical Service Desk team, including recruitment,...
-
IT Service Desk Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Manager to join our team at Schroders. As a key member of our IT department, you will be responsible for managing the Technical Service Desk team, ensuring excellent customer service and support to our internal staff.Key ResponsibilitiesManage the Technical Service Desk team, including recruitment,...