Insurance Claims Specialist

3 weeks ago


York, York City, United Kingdom Hiscox Full time
Job Title: Insurance Claims Specialist

We are seeking an experienced Insurance Claims Specialist to join our Casualty Portfolio Claims team at Hiscox UK. As a key member of our team, you will be responsible for handling a portfolio of professional indemnity claims from first notification to conclusion.

Key Responsibilities:
  • Review and confirm Hiscox's policy coverage position.
  • Set the claim strategy and handle internally where possible.
  • Demonstrate excellent file handling and claims management through pro-active portfolio management; effective risk and indemnity costs management.
  • Promote and deliver a continuous improvement culture within the UK Casualty Claims team to deliver a superior customer experience.
  • Work closely with underwriters to win and retain business and develop Hiscox's insurance products.
  • Assist in the continuous improvement of our Claims service by identifying areas of opportunity and helping create innovative solutions.
Requirements:
  • A qualified solicitor, legal executive, paralegal, CII claims professional or insurance claims handler with at least 3 years' experience of professional indemnity claims or equivalent experience in civil/commercial litigation claims in England and Wales.
  • Insurance experience is advantageous but not essential. For those with insurance experience, policy coverage knowledge of professional indemnity and management liability policies would be relevant.
  • Robust understanding of litigation and the legal process; commercial acumen with the ability to understand the impact of claims decisions on our customers and the wider UK business.
  • Highly results driven, with the energy and determination to succeed in an environment where the pace and quality of response is critical to success.
Diversity and Flexible Working:

We understand that working life does not have to mean you always work from the office and we have introduced a hybrid working policy to encourage a healthy work life balance. We anticipate the successful candidate for this role will be in the office at least one day a week in our York, Colchester or Glasgow offices with the ability to travel to other Hiscox UK offices occasionally when required.



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