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Store Operations Manager

2 months ago


Telford, Telford and Wrekin, United Kingdom JYSK Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at JYSK. As a key member of our store leadership team, you will be responsible for driving sales growth, optimizing store operations, and developing a high-performing team.

Key Responsibilities
  • Collaborate with the Store Manager to develop and implement sales strategies, optimize store routines, and achieve sales targets.
  • Lead by example, demonstrating a customer-first attitude, and train colleagues in customer service, sales techniques, and product knowledge.
  • Develop and implement training programs to enhance team skills, knowledge, and performance.
  • Conduct regular team meetings, provide feedback, and coach team members to improve their performance.
  • Work closely with the Store Manager to ensure the store is always ready for customers, and maintain a high level of store appearance and organization.
  • Identify opportunities to improve sales, customer satisfaction, and team performance, and implement changes to drive business growth.
Requirements
  • Proven experience in a retail leadership role, with a strong track record of driving sales growth and developing high-performing teams.
  • Excellent communication, coaching, and leadership skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement changes.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Strong customer service skills, with the ability to provide excellent customer experiences and resolve customer complaints.
  • Ability to work flexible hours, including evenings and weekends, as required.
What We Offer
  • A competitive salary of £24,500 per annum.
  • A comprehensive benefits package, including a company pension plan and 20% discount at JYSK and Lars Larsen Group companies.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.