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Sales Operations Coordinator

2 months ago

London, Greater London, United Kingdom Accor Full time
Company Overview:

Accor is a global leader in hospitality, managing a diverse portfolio of hotels and resorts. Our properties are known for their distinctive character and commitment to delivering memorable experiences to our guests. We are currently seeking a Sales Coordinator to enhance our Sales Team.

Role Overview:

As a Sales Coordinator, you will report directly to the Director of Sales, providing essential administrative support to the Sales department. Your key responsibilities will encompass coordinating sales initiatives, expanding market presence, and ensuring outstanding customer service to foster business growth.

Key Responsibilities:
  • Assist in the coordination of sales activities and strategies.
  • Support the Sales team in administrative tasks and reporting.
  • Enhance customer satisfaction through exceptional service.
  • Contribute to increasing market share and business development.
Qualifications:
  • At least 1 year of experience in an administrative capacity.
  • Proficient in computer applications.
  • Ability to work autonomously and manage priorities effectively.
  • Background in customer service roles.
  • Experience in the hospitality sector, familiar with hotel PMS and reservation systems.
  • Excellent communication skills, both verbal and written.
  • Innovative, proactive, and dependable.
  • Must possess the legal right to work in the UK.
Additional Benefits:
  • Complimentary meals during shifts and provided uniform.
  • Free dry cleaning and uniform washing services.
  • Season ticket loan available for travel expenses.
  • Ride to work scheme.
  • Referral bonus program.
  • Special day off for birthdays.
  • Guest Experience opportunities post-probation.
  • Incentives for length of service.
  • Discounts across the Accor portfolio.
  • Regular team-building events.
  • Employee Assistance Programme.
  • Support from Mental Health Champions.
  • Awards events recognizing employee contributions.
  • Career advancement opportunities within the organization.
  • Healthcare cash plan and eye care vouchers.

Accor is dedicated to creating a vibrant community within our hotels, offering unique experiences that celebrate the essence of hospitality.