Customer Service Representative

4 weeks ago


Dartford, Kent, United Kingdom SPEEDECK Full time
Customer Service Executive - Personal Lines Insurance

Campion Insurance, part of PIB Group, is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs, ranging from home and motor insurance to complex commercial business packages and health, life, pension, mortgage, and investment products.

We are seeking a Customer Service Executive for our Personal Lines team in our Galway city office. The role involves managing existing client relationships by servicing a renewal book of car, home, and van policies. Cross-sales referrals for both Life & Pensions and Health arms of our business are expected.

Key Responsibilities:
  • Achieve Renewal Income Retention targets
  • Generate leads through cross-selling of Life & Pensions & Health products
  • Generate leads for the General Personal Lines & Commercial Departments
  • Maintain the highest compliance standards
Key Qualifications & Skills:
  • CIP or APA Personal General Insurance
  • RELAY software experience desired but not essential
Personal Attributes:
  • Personable and sociable
  • Professional style
  • Competitive
  • Socially confident
  • Self-motivated with a desire to continuously perform at a high level
  • Exemplify positive customer service behaviors and promote a culture focused on ensuring customers' needs are met
  • Ambitious and results-oriented
  • Excellent interpersonal and communication skills
  • Strong attention to detail and an ability to work in a fast-paced environment

The successful candidate will be provided with a comprehensive training program and generous benefits package.



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