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Quality Assurance Lead

3 months ago

Abingdon, United Kingdom Retrack Personnel Holdings Limited Full time
Hello,

Retrack Personnel Holdings Limited is seeking a Quality Assurance Lead to enhance our operations and ensure the highest standards of quality management.

KEY OBJECTIVE:
OVERSEE AND OPTIMIZE THE PERFORMANCE OF THE QUALITY ASSURANCE TEAM. MINIMIZE NON-CONFORMITY EXPENSES AND STRIVE FOR FIRST-PASS YIELD WITH ZERO CLIENT COMPLAINTS. ADVANCE TOWARDS COMPLETE QUALITY OWNERSHIP AMONG ALL STAFF.

ASSESS AND REVISE PROCEDURES AND OPERATIONS TO GUARANTEE ALIGNMENT WITH ESTABLISHED TOTAL QUALITY STANDARDS.

PRIMARY RESPONSIBILITIES
1. Ensure product excellence and pursue ongoing total quality enhancement.

2. Create cost-efficient processes to promote total quality.

3. Maintain relevant ISO and AS EN 9100 certifications or equivalent, along with other best practice standards.

4. Support the management team with guidance and assistance.

5. Identify quality-related costs and work diligently to minimize them.

6.

Engage with clients and suppliers regarding drawing inquiries, concessions, or any issues arising within the department, following established procedures. Visit clients/suppliers as necessary to enhance relationships and provide required services.



7. Deliver timely inspection and quality support services to operations, meeting scheduled lead times.

8. Oversee the daily operations of the

Quality Department:

  • 1. All forms of inspection and testing, including initial, intermediate, and final inspections, along with compiling analysis reports.


1.

1.

Supervise inspection methods and perform, as well as specify and request any specialized equipment or tooling necessary to fulfill inspection requirements or enhance service delivery.



2. Collaborate with production associates/operators as needed on rectification/rework methods.

1.

1.

Provide quality assurance training, including training operators in all aspects of inspection techniques and equipment, along with preparing work instructions for inspection equipment.



2. Generate FAIR and 8D reports.

3. Conduct CMM programming as required.

2. Assist in the effective management of the entire measurement and test equipment calibration system, ensuring proper usage through education, processes, and audits (no metal-to-metal contact on the shop floor, no multiple equipment...).

3. Manage the NCR database and provide quality assurance to ensure continuous improvement.

4. Oversee external and internal audits.

5. Perform any other reasonable duties as requested.

REPORTING STRUCTURE
The successful candidate will report to the Operations Director.

KEY PERFORMANCE INDICATORS
1. REDUCE NON-CONFORMITY REPORTS (NCRs)

1. Consolidate NCRs where feasible.

2.

WORK PRIORITIES:
Minimize NCRs

Consolidate where feasible,

Close out

Prepare for AS – 9100 Audit

Review previous audit plans,

Update reporting metrics,

Revise Internal Audit plans

Create Action Plans

Review Quality Management System (QMS) upon completion.

INTEGRATED MANUAL REVIEW

Review Company Procedures (CP) and identify:
Retain

Remove

Consolidate

Review Standard Documents (CSD) and identify:
Retain

Remove

Consolidate

Cost of Quality (upon completion of QMS)

Analyze data from the past 24 months

Quarantined Parts

Determine necessary actions.

COMPENSATION:
Competitive salary package.