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Edinburgh, Edinburgh, United Kingdom JD Sports Full timeJob Title: Floor ManagerJoin JD Sports, a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms, as a Floor Manager. As part of our in-store team, you will provide visual support to the store, engaging customers by creative product placement and utilizing the latest fashion trends.Key Responsibilities:Provide customers with excellent levels of...
Floor Manager
2 months ago
Unlock Your Potential as a Floor Manager at Nike
Nike is a dynamic and innovative company that values diversity, rewards imagination, and seeks individuals who are achievers, leaders, and visionaries. As a Floor Manager, you will be part of a team that delivers exceptional services to consumers and drives business results.
Key Responsibilities:
Commercial Excellence
- Lead a team to ensure efficient product receiving and inventory accuracy, resulting in reduced stockouts and improved customer satisfaction.
- Maintain the store's visual presentation standards and product journey, creating an engaging and immersive shopping experience.
- Coordinate monthly initiative launches, driving sales and brand awareness.
Customer Experience
- Ensure the team delivers high-quality customer service, engaging with customers and resolving issues promptly.
- Oversee hiring processes and store scheduling, ensuring a well-trained and motivated team.
Leadership and Development
- Develop and implement strategies to improve sales performance, customer satisfaction, and team engagement.
- Educate the team on brand knowledge and digital service enablers, enhancing their skills and expertise.
Benefits and Opportunities
- Competitive compensation and benefits package.
- Opportunity for performance-based bonus and career advancement.
- Supportive team culture that values Diversity, Equity & Inclusion.
Requirements:
- Demonstrated customer service skills and ability to lead a team.
- Effective communicator and innovative leader.
- Experience in applying product sales techniques and driving business results.
Nike is an equal opportunity employer committed to fostering a diverse workforce. Join us in our mission to bring inspiration and innovation to athletes worldwide.
