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Retail Team Supervisor

2 months ago

Newtownabbey, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to achieve sales and customer satisfaction targets.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Take ownership of running duty shifts, ensuring that all tasks are completed to a high standard
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional manner
  • Lead by example, demonstrating a positive attitude and a commitment to delivering exceptional results
  • Monitor and maintain store standards, including visual merchandising and stock levels
  • Collaborate with colleagues to achieve sales and customer satisfaction targets
  • Identify opportunities for improvement and implement changes to enhance the customer experience

What We Offer

As a Shift Leader at Tesco, you will have the opportunity to develop your skills and knowledge, working in a fast-paced retail environment. You will receive comprehensive training and support to help you succeed in your role, and will be part of a dynamic and supportive team.

Requirements

  • Previous experience in a retail or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and decision-making skills
  • Flexibility to work a variety of shifts, including evenings and weekends