Sales Associate
2 days ago
About the Role
We are seeking a highly skilled and customer-focused Sales Associate to join our team at Selfridges. As a Sales Associate, you will play a vital role in creating exceptional customer experiences and driving sales growth in our luxury retail environment.
Key Responsibilities
- Provide exceptional customer service, building rapport and trust with customers to drive sales and loyalty.
- Develop and maintain in-depth product knowledge, staying up-to-date on the latest trends and competitor activity.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Manage and maintain stock levels, including receiving and processing deliveries, conducting audits, and maintaining the stock room.
- Adapt to changing business needs, taking on additional responsibilities and tasks as required.
- Contribute to a positive and inclusive team culture, promoting a culture of excellence and customer obsession.
Requirements
- Excellent communication and interpersonal skills, with the ability to engage with customers and colleagues at all levels.
- Strong product knowledge and a passion for luxury retail, with a keen eye for detail and a commitment to delivering exceptional customer experiences.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
- Flexibility and adaptability, with a willingness to take on additional responsibilities and tasks as required.
- Strong problem-solving skills, with the ability to think critically and resolve issues in a timely and effective manner.
About Selfridges
Selfridges is a leading luxury department store, renowned for its exceptional customer service, innovative retail experiences, and commitment to excellence. We are passionate about creating a culture of customer obsession, where every colleague is empowered to deliver exceptional experiences and drive business growth.
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