Food and Beverage Team Lead

2 weeks ago


Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full time
Job Title: Food and Beverage Team Lead

Cineworld Cinemas Ltd is seeking a highly skilled and experienced Food and Beverage Team Lead to join our team.

Key Responsibilities:
  1. Cash Handling and Reconciliation: Ensure accurate and efficient cash handling procedures, including reconciliation of cash and credit transactions.
  2. Food Handling and Stock Control: Maintain high standards of food quality, safety, and presentation, while controlling stock levels and minimizing waste.
  3. Technology and Operations: Utilize IT systems, till operations, and telephones to manage daily tasks, monitor sales, and maintain customer satisfaction.
  4. Cleaning and Maintenance: Ensure a clean and safe environment for customers and staff, adhering to health and safety regulations.
  5. Sales and Revenue Growth: Implement strategies to increase sales and revenue, while maintaining high customer satisfaction levels.
  6. Standards and Compliance: Monitor and maintain high standards of customer service, food quality, and operational efficiency, ensuring compliance with company policies and regulations.
  7. Customer Interaction: Develop strong relationships with customers, addressing their needs and resolving any issues in a professional and courteous manner.
  8. Team Induction and Training: Provide comprehensive induction and training to new team members, ensuring they understand company policies, procedures, and expectations.
  9. Team Coaching and Development: Coach and develop team members to achieve their full potential, promoting a positive and supportive team culture.
  10. Compliance and Standards: Monitor and maintain high standards of compliance, ensuring adherence to company policies, health and safety regulations, and quality standards.

In return for your hard work and commitment, you will enjoy a range of benefits, including FREE MOVIES, access to the Cineworld Premier Pass, and discounts on food and drink. This is a fantastic opportunity to join a dynamic team and contribute to the success of Cineworld Cinemas Ltd.



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