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Client Relations Specialist
3 months ago
Employment Type: Permanent
Working Hours: 39 hours per week across 4 days, operating between 6:00 AM and 6:30 PM, including approximately one full weekend shift from AM to 4:30 PM.
Work Environment: Office-based role at James Hall & Co.
Compensation: Competitive salary package
At James Hall & Co. Ltd., we pride ourselves on delivering exceptional service to our clients. As a vital part of our organization, you will engage with customers, addressing their inquiries and ensuring their satisfaction. Your role will involve:
1. **Customer Interaction:** Engaging with clients to understand their needs and provide tailored solutions.
2. **Problem Resolution:** Addressing customer concerns promptly and effectively to enhance their experience.
3. **Team Collaboration:** Working closely with colleagues to ensure seamless service delivery.
4. **Feedback Collection:** Gathering customer feedback to contribute to service improvements.
We are looking for individuals who are passionate about customer service and dedicated to fostering positive relationships with our clients. If you are committed to excellence and thrive in a dynamic environment, we encourage you to consider this opportunity.