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Administrative Support Trainee
2 months ago
Position Overview
Are you eager to embark on a professional journey within a vibrant and supportive environment? If you are interested in acquiring essential skills in Customer Service and Business Administration through a recognized Apprenticeship program, this opportunity may be ideal for you.
As a member of our team, you will provide outstanding customer service and assist with various administrative functions to ensure the efficient operation of our organization. We are looking for individuals who are reliable, punctual, and exhibit a professional attitude.
This role is structured as a fixed-term training contract with full-time hours, Monday to Friday. You will receive competitive remuneration, holiday entitlement, and access to a pension scheme. Furthermore, you will have the chance to earn a Level 2 qualification in Customer Service alongside a Level 2 certification in Business Administration.
If you are over 18 and enthusiastic about developing your skills in a nurturing environment, we encourage you to consider this opportunity.
Key Responsibilities
- Providing reception assistance, including managing room bookings and responding to phone inquiries
- Handling incoming mail and coordinating appointments
- Supporting administrative tasks such as drafting correspondence and managing schedules
- Engaging in high-volume telephone communication and exploring diverse learning experiences
About Our Organization
Nottinghamshire Healthcare is a prominent provider of mental health, community health, and offender healthcare services across various regions. We are committed to fostering a diverse and inclusive workplace and prioritize the health and well-being of our workforce.
Join us in making a positive impact every day and embody our values of Trust, Honesty, Respect, Compassion, and Teamwork. #TeamNottsHC
Role Expectations
The successful candidate will receive comprehensive training and mentorship in customer service and administrative functions within our Child and Adolescent Mental Health Service. This position will involve collaboration across multiple departments to enhance skills and knowledge.
For a detailed list of duties and responsibilities, please refer to the attached job description.
Candidate Profile
Qualifications
- A good standard of general education, including GCSEs in English and Maths
Experience
- Familiarity with Keyboard/Word Processing and Microsoft Office applications
- Relevant work experience, whether paid or voluntary
Skills
- Strong interpersonal and communication abilities
- Proficient written communication skills
- Organizational skills with a keen attention to detail
- A willingness to learn and absorb new information
Values and Conduct
- Commitment to the Trust's core values and dedication to Equality, Diversity, and Inclusion
Additional Requirements
- Capability to travel within a designated geographic area
