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Junior Operations Coordinator

2 months ago

Charing Cross, United Kingdom Solus Accident Repair Centres Full time
About Solus Accident Repair Centres

Solus Accident Repair Centres is a leading provider of accident repair services, dedicated to delivering high-quality and efficient solutions to our customers. As part of the Aviva family, we are committed to operational excellence and continuous improvement.

Why Work with Us?
  • Collaborative Environment: Work with a supportive and dynamic team committed to excellence.
  • Learning and Development: Opportunities to learn new skills and grow your career.
  • Flexible Work: Enjoy the benefits of a remote-first working environment.
Job Purpose

The Junior Operations Coordinator will manage day-to-day planning activities for Solus' Accident Repair Centres. This role ensures that daily demand is effectively matched to capacity, contributing significantly to the operational performance of our centres.

Key Responsibilities
  • Day-to-Day Planning: Oversee daily planning activities to align demand with capacity at Solus' Accident Repair Centres.
  • Stakeholder Liaison: Work closely with Solus' Accident Repair Centres and Customer Solutions Centre to balance workloads and manage capacity.
  • Metric Reporting: Provide monthly reporting on key planning metrics.
  • Operational Improvements: Collaborate with the Operational Excellence team to implement changes that enhance operational performance.
  • Infrastructure Ownership: Lead tactical improvements to the planning infrastructure.
Requirements
  • Soft Skills: Ability to build strong relationships with stakeholders at various levels. Comfortable working as part of a remote-first team, as well as independently. Willingness to learn new skills. Confident communicator, both written and oral. Attention to detail. Excellent time management. Analytical with the ability to interpret data.
  • Technical Skills: Highly competent with Excel and competent with the remainder of the Office Suite. Comfortable using PowerBI (nice to have). Experience in data analysis.