Performance and Improvement Lead
1 month ago
About the Role
We are seeking a highly skilled Performance and Improvement Manager to join our Business Development and Support team within the Housing and Property Service. As a key member of our team, you will play a crucial role in driving business improvement and ensuring consistency of service delivery.
Key Responsibilities
- Lead business analysis, audit, and performance to drive business improvement
- Develop and review internal processes and procedures
- Prepare services for Scottish Government returns and external accreditations
- Collaborate with the Business Engagement Manager to achieve business outcomes
Requirements
- Education to HND/degree/SVQ4 level or equivalent in a relevant discipline
- Extended experience in business improvement, enterprise, or housing-related environments
- Excellent report writing and communication skills
- Leadership or management qualification and knowledge of Housing and Property business systems (desirable)
What We Offer
As a valued member of our team, you will enjoy a range of benefits, including 27 days annual leave and 6 public holidays, as well as access to our learning academy, LearnNL, to support your career development.
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