Performance and Improvement Lead

1 month ago


Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full time

About the Role

We are seeking a highly skilled Performance and Improvement Manager to join our Business Development and Support team within the Housing and Property Service. As a key member of our team, you will play a crucial role in driving business improvement and ensuring consistency of service delivery.

Key Responsibilities

  • Lead business analysis, audit, and performance to drive business improvement
  • Develop and review internal processes and procedures
  • Prepare services for Scottish Government returns and external accreditations
  • Collaborate with the Business Engagement Manager to achieve business outcomes

Requirements

  • Education to HND/degree/SVQ4 level or equivalent in a relevant discipline
  • Extended experience in business improvement, enterprise, or housing-related environments
  • Excellent report writing and communication skills
  • Leadership or management qualification and knowledge of Housing and Property business systems (desirable)

What We Offer

As a valued member of our team, you will enjoy a range of benefits, including 27 days annual leave and 6 public holidays, as well as access to our learning academy, LearnNL, to support your career development.


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