Ward Administrator
4 weeks ago
About the Role
We are seeking a highly organized and enthusiastic individual to join our team as a Ward Clerk in the Gynaecology Department at Liverpool Women's NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing exceptional support to our medical and nursing staff, ensuring the smooth operation of the department and delivering a high-quality patient experience.
Key Responsibilities
- Provide administrative support to the medical and nursing teams, including answering phone calls, managing case notes, and maintaining accurate records.
- Assist with the admission, discharge, and transfer of patients, ensuring all necessary documentation is completed and up-to-date.
- Manage ward stationery stock levels, arrange patient follow-up appointments, and ensure case notes are transferred to medical secretaries following patient discharge.
- Assist patients with completing Medicash/insurance forms and provide general administrative support to the ward staff.
- File laboratory, x-ray reports, charts, and documents within case notes as required, and amend/update demographic details on the computer as necessary.
- Produce relevant documentation for each patient's admission and ensure all necessary documentation is available for nursing and medical staff.
- Retrieve case notes from other locations within or outside the hospital when requested and submit requests for case notes stored off-site.
About Us
Liverpool Women's NHS Foundation Trust is a leading provider of women's healthcare services, delivering over 7,500 babies, 49,000 gynaecological procedures, and caring for over 1,000 poorly and preterm newborns each year. We are committed to providing the highest standards of care and are constantly innovating and evolving our services to provide the most cutting-edge and modern care possible.
Person Specification
Essential
- Good communication and interpersonal skills
- Ability to work accurately and efficiently in a fast-paced environment
- Basic keyboard skills and proficiency in using computer systems
- Previous experience in a healthcare or administrative role
Desirable
- NVQ 2 or equivalent qualification
- Basic knowledge of medical terminology and procedures
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