Revit Workflow Specialist

4 weeks ago

London, Greater London, United Kingdom Kinship Full time
Revit Workflow Specialist

At Kinship, we're building the definitive content management and project tracking solution for teams working in Revit. We're looking for a seasoned BIM or design technology manager who is eager to join us as our Revit Workflow Specialist. If you're passionate about Revit and eager to help others leverage its full potential, we want to hear from you.

This role will work directly with the CEO and founders, and will interface with leading AEC firms around the world on a daily basis to solve their problems, answer questions and provide resources that help them better understand and engage with our product.

Key Responsibilities:

  • Engage with Customers. Guide trials and implementations, provide trainings, conduct account reviews, gather product feedback, and generally ensure customers get the most out of our tools.
  • Manage Technical Support. Oversee our email support, help site and internal documentation. Develop and manage reporting on technical support operations.
  • Develop Content. Create clear and engaging documentation and video content to support our users. Collaborate on customer case studies, product highlights, webinars and other content marketing.
  • Manage a Team. Work with and lead 2+ product specialists to deliver on the above.

What We're Looking For:

  • Revit Expertise. 5-10 years of hands-on experience with Revit.
  • Industry Knowledge. Strong background in BIM or design technology management.
  • Communication Skills. Explain technical concepts clearly and concisely.
  • Systems Thinking. See the whole picture and consider how everything connects when making important decisions.
  • Leadership. Confident establishing goals and priorities, mapping out a process to meet them, getting others on board and ensuring progress.
  • Empathy. Easily connect with people, understand their perspective and find alignment.
  • Customer Focus. Genuine enthusiasm for helping others succeed.

Why Join Us?

  • Impactful Work. Shape the future of Revit workflows and data management.
  • Collaborative Environment. Work with a team that values your input and expertise.
  • Growth Opportunities. Develop your skills and career in a supportive setting.

We are particularly interested in your Revit knowledge and experience, including your experience with providing support, training and implementation management for teams or entire firms.

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