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Hospitality Operations Manager
2 months ago
WHITBREAD stands as the premier hospitality organization in the UK, and we are currently seeking exceptional talent to join our team. With competitive compensation and outstanding benefits, we invite you to explore this opportunity.
General Manager - Bedford South (A421) - Brewers Fayre
Salary: £42,500 - £46,250
This role offers more than just a career; it includes comprehensive induction training, a salary of up to £46,250, generous discounts, and the potential to earn up to 50% of your annual salary in bonuses.
As a General Manager, you will report directly to the Regional Operations Manager and play a crucial role in the success of our establishment. Your primary focus will be on building a high-performing team and delivering exceptional service to our patrons.
Key Responsibilities:
- Oversee the recruitment, onboarding, and training of new team members.
- Motivate, mentor, and lead your management and staff to ensure high retention rates.
- Optimize revenue by analyzing sales data and forecasting effectively.
- Manage controllable costs and site profit and loss statements.
- Collaborate with the Regional Operations Manager to achieve long-term business objectives.
- Foster individual performance through regular feedback sessions.
- Maintain attention to detail in a fast-paced, high-volume environment.
- Exhibit a strong passion for the brand and ensure your team embodies the same values.
- Uphold the highest standards of health and safety regulations.
- Demonstrate a commitment to achieving excellent guest satisfaction metrics.
We are dedicated to equipping you with the necessary tools to manage labor and cost margins effectively. Your success in driving sales and revenue will be supported by your proactive use of guest feedback to identify opportunities.
As an innovative organization, you will also lead change initiatives and implement them with your team.
Ideally, candidates will have experience in a high-volume, customer-facing leadership role within a branded operation.
If you are looking to join a dynamic management team and contribute to our vision while developing your career in a leading company, we encourage you to consider this opportunity.
We value diversity and are committed to creating an inclusive environment. We welcome applications from individuals of all backgrounds and situations.
We strongly encourage under-represented groups, including women, ethnic minorities, individuals with disabilities, and members of the LGBTQIA+ community, to pursue a career with us. We are open to discussing workplace adjustments, part-time, and flexible working arrangements.
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