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Customer Operations and Planning Supervisor

3 months ago


Burton upon Trent, Staffordshire, United Kingdom Trent & Dove Housing Full time £37,051
Position Overview

Trent & Dove Housing is dedicated to enhancing lives, residences, and communities, ensuring that individuals are able to thrive, succeed, and feel valued.

Role Responsibilities:

The selected individual will oversee the contracted services related to:

  • Grounds upkeep
  • Common area sanitation
  • Window maintenance

This includes managing budgets, procurement processes, and the execution and evaluation of these services throughout the duration of the contract.

Key Duties:

  • Ensure the maintenance and regular inspection of shared and recreational spaces owned by Trent & Dove, including:
    • Waste Storage Areas
    • Drying Facilities
    • Any other communal amenities managed by the organization

Performance Management:

  • Assist in the development and implementation of key performance indicators across all operational areas, gathering data and reporting as necessary.
  • Adhere to relevant statutory regulations, particularly concerning Health and Safety and Building Standards.

Qualifications:

The ideal candidate will possess experience in sectors related to:

  • Building Services
  • Housing Management
  • Estate Services

Essential Skills:

  • Conducting Risk Assessments
  • Proven expertise in work scheduling
  • Ability to compose and present comprehensive reports
  • Experience with computerized database systems

We encourage applications from diverse backgrounds and communities.