ServiceNow Developer

5 days ago

Reading, United Kingdom Maclean Moore Consulting Full time
About the Role

We are seeking a highly skilled ServiceNow Developer to join our team at Maclean Moore Consulting. As a ServiceNow SIR Developer, you will play a critical role in designing, implementing, and maintaining our client's ServiceNow platform.

Key Responsibilities
  • Analyze technical development requirements and develop integrations between ServiceNow security modules and 3rd-party tools and APIs used by Cybersecurity teams.
  • Configure ServiceNow and implement best practices in coding and design as per ServiceNow standards.
  • Determine problem areas within our current deployment and recommend and build solutions.
  • Collaborate with our ServiceNow Platform SRE team to ensure quality and stability of integrations.
  • Provide checkouts during ServiceNow module and platform upgrades.
  • Identify opportunities to automate workflows/processes related to security events through ServiceNow or SOAR playbooks.
  • Assist with the ongoing enhancement to our organization's case management system to decrease response times, increase effectiveness, and streamline security operations.
  • Assist with the design, engineering, deployment, and maintenance of custom automation tools (primarily in Python and PowerShell).
  • Assist with the development of dashboards and metrics within our organization's case management system.
  • Maintain and improve our team's products, infrastructure, and technology stack.
  • Develop and maintain documentation related to the automation of workflows related to detection/response.
Requirements
  • 5+ years of professional experience developing on the ServiceNow platform, including the creation, configuration, and/or customization of ServiceNow products such as SIR, SecOps, etc.
  • Strong knowledge of the ServiceNow Platform as a product, modules, data model, tables, and capabilities.
  • Experience developing and administrating on a ServiceNow Platform, including working with Workflows, Flows, Business Rules, Script Includes, UI Policies, Client Scripts, CatLog Items & Record Producers, Groups, Roles, Tables.
  • Good experience with JavaScript, HTML/CSS, and AJAX, and Python.
  • Comfortable with REST API best practices and usage.

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