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Customer Service Associate
2 months ago
We are seeking a skilled Customer Service Representative to join our team at Thrifty Car & Van Rental. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their rental arrangements are handled efficiently and effectively.
Key Responsibilities:
- Provide exceptional customer service to our customers, both face-to-face and over the telephone.
- Upsell and promote additional services to customers, resulting in increased revenue and customer satisfaction.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in on-the-job training to develop skills and knowledge in the rental industry.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
Requirements:
- Previous experience in a customer-facing role, preferably in the rental industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
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